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View Full Version : The Machines are taking over....Wal-Mart style



scruffziller
07-06-2004, 10:32 AM
They have installed self-check outs at Wal-Mart and understand that other store chains have done the same. Is this really anything to worry about in consideration of jobs?

B'Omarr Monkey
07-06-2004, 12:51 PM
Yes, if you are a cashier. The stores that use self-checkout lanes do have an employee posted at them, I'm supposing to make sure people are actually checking out all of their purchases, as well as to help with any problems. Of course, they only need one employee to watch four or more self check-out lanes vs the four that would have been manning them.

Aside from the lost jobs issue, I don't use those lanes for two other reasons. I find them generally slower, and because if I'm doing the work that should be don by a store employee, then I feel I should be getting some sort of compensation for it. I don't see any point in paying a store for the "privilege" of scanning and bagging my own groceries. Next they'll want us to come in and unload merchandise from the trucks.

Jedi_Master_Guyute
07-06-2004, 02:02 PM
Well, i am now a Wal-Mart employee, cashier and i can say that these "self checkout" things are pretty nifty. As for being worried about my job, not a chance in hell. Those things are great, but they have drawbacks. First off, they can't take checks, Food stamps or WIC orders. Secondly, many customers don't really know how to read and can't operate the things to save their lives. I had all 4 of mine being used the other night and i was running from register to register overriding things because people would put their stuff in the bag and then take them out. The thing works as you scan the item and the thing you place it on is a scale. Folks have the tendency to scan things too quickly and when the machine takes .5 seconds, they immediately take the thing out, which makes the machine wonder, "Where in the hell did it go?" and then i come along and fix it.

they're fun things to operate, from the supervisor standpoint, but they'll never take the place of real cashiers. :D

Hellboy
07-06-2004, 05:55 PM
Well I for one love these new machines. The days of being stuck in line behind coupon lady or the person who hasn't moved into the 21st century and still writes checks instead of using a debit card are over for me. :D I doubt we'll ever see these fully replace the checker though, some people will always prefer dealing with a person over trying to figure out how a machine works.

Guyute- So you're a Wal-Mart employee now huh? Did you give up the Pepsi gig or is this just a second job and do you have to take part in those loud humiliating morning huddles? :o

dr_evazan22
07-06-2004, 06:36 PM
They're a PIA because people don't read the directions and they have no patience. Even my dumbas dad was able to screw it up. He scans something that is WAY to big for the small plastic bag, sets it on the scale, then decides to pick the thing up and try to get it in the bag. I just wanted to throttle him!

You explain to the customer that there is a scale there. They still put their purse on it, they still pick their items up too early, the kids are still playing on it, they can't figure out where to put / pick up the cash / change, .... etc.

I like using them at the supermarket if I only have a couple items and there's no line. But they took away most or all of the express lanes.

Jedi_Master_Guyute
07-06-2004, 11:07 PM
Guyute- So you're a Wal-Mart employee now huh? Did you give up the Pepsi gig or is this just a second job and do you have to take part in those loud humiliating morning huddles? :o

Yeah, i gave up the Pepsi gig. When i got back from school, they were being kinda non chalant with me. It was either, "to stay in the south region, join the union, get paid a buck and half less, pay union dues, an initiation fee and get no more than 30 hours" or "don't join the union and stay at your pay rate and we can send you anywhere within 100 miles and you won't get over 30 hours" whereas the next guy told me i'd be getting 40 hours a week, which was false because i've seen 4-5 new guys stocking Pepsi since i've been home. I was tired of driving 45 min to a section of stores and only getting 1/2 the gas mileage. With gas prices being ludicrous, i didn't care for it. A supercenter just opened about 2 min from my house. I got more than usual with my experience, but it still less, but i'm getting right around 40 hours a week and i don't have to drive all over Gods creation, so i'm making more.

No, i have yet to do the wal-mart cheer or go to one of the morning meetings. I'm usually up at the registers and can't make it.
yeah, i'm really upset about that. :crazed:

JediTricks
07-06-2004, 11:10 PM
I started a thread about these at Kmart over 2 years ago (see link below), and since then the stores have taken them out. I think these aren't going to work, I haven't used the ones at WM at all even though the lines are ALWAYS longer. These are pretty gross to me, dehumanizing.

http://forums.sirstevesguide.com/showthread.php?t=2176

Rocketboy
07-07-2004, 09:52 AM
If they're empty, I'll usually use one. I like 'em, plus I'd rather deal with a machine than the insanely rude (and beastly) cashiers we tend to have in my area.
Morons are the only ones that can't use them. It's simple - follow the directions.

Dr Zoltar
07-07-2004, 02:06 PM
I'll use them if there isn't a long line. I've seen them in Fred Meyers and Home Depot. They are faster if people know how to use them. Many people don't so they go to a cashier which takes longer. Fine by me as I get tired of waiting for people to write checks.

My biggest complaint is stores don't make it obvious where the line is for these as they sit in groups of four. There should be one line for the four and as one opens up, the next person in line goes. Some guy tried to cut in front of me at Home Depot the other day so I "corrected his behavior." It didn't make it any easier that Home Depot had 5 gallon barrels of paint stacked around the self check out area so the line could only be 3 people deep.

scruffziller
07-07-2004, 02:54 PM
Next they'll want us to come in and unload merchandise from the trucks.
Heh heh, LANDO IN MY PANTS here on the forums wouldn't have any problem with that.:D

Kidhuman
07-07-2004, 11:34 PM
Meh, I dont use these things at all. I could care less. Let people get paid for working, and have them ring my stuff up. Its a lot easier to yell at them. :D

Lowly Bantha Cleaner
07-07-2004, 11:41 PM
Just another example of how corporations can skimp another few bucks on their liabilities by replacing a human worker with an automated checkout system.

That being said, I did use the lanes in the beginning, when K-Mart and a local grocery chain had them. They are convienent in the fact that there wasn't normally a line to wait in. They are easy-to-use, just follow the instructions the automated voice gives you. And, you can put your Star Wars figure in the bag, properly, without fear of being crushed or dented. :cool:

Since I started my personal vendetta against Wal-Mart, this is the kind of example of needless cost cutting, and another example where the employee gets screwed, just so the Waltons can earn a few more dollars.

I just hope they don't expand the current self-checkouts in any of the stores I encounter. The one at my grocery store (which always is busy) took the place of three lanes, so that is three less people who checkout now, (well two actually, counting the monitor).

The 'Xir
07-08-2004, 01:34 AM
they're fun things to operate, from the supervisor standpoint, but they'll never take the place of real cashiers. :D

Never say never my friend!
Maybe these first examples of self checkout machines won't, but someday...

The 'Xir
07-08-2004, 02:03 AM
I like using them at the supermarket if I only have a couple items and there's no line. But they took away most or all of the express lanes.

Yeah same here! A local Price Chopper grocery store(where I pay some bills(and don't usually shop in)) has them, and I noticed them while waiting in a huge line with a couple items('cause there were fewer express lanes). So, after realizing my fear of using newer technology far underscored my impatience, I got out of line and tried one! And after a couple of tentative flybys and quick look-overs, I got out of there just before the person who was ahead of me in the old line got up to checkout!


Morons are the only ones that can't use them. It's simple - follow the directions.

To a degree there's some truth to that, however, it's easy for those of us that have grown up with computers to take for granted what may appear as common sense, when in fact alot of people probably aren't even familiar with the Idea of touch screens! :eek: Scary I know but also a truth!
Hell, alot of people over 50 still refer to a regular calculator as a computer! Trust me I've heard'em say it!

Rocketboy
07-08-2004, 10:55 AM
To a degree there's some truth to that, however, it's easy for those of us that have grown up with computers to take for granted what may appear as common sense, when in fact alot of people probably aren't even familiar with the Idea of touch screens! :eek: Scary I know but also a truth!
Hell, alot of people over 50 still refer to a regular calculator as a computer! Trust me I've heard'em say it!I see your point, but when someone doesn't understand when the machine tells you to scan your item and place it in the bag, and they need help to do it, they shouldn't even be allowed to drive.
:D

Tonysmo
07-10-2004, 03:56 AM
I use them at my local store when it calls for it.. hell Im so good I can even do it in "espanol" :crazed: