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Pschtyckque
11-04-2004, 07:29 AM
Is the VOTC R2 supposed to have a wheel in his third leg? Mine does not. It appears that there should be a caster there, but mine just has an empty hole.

If he is supposed to have one, is there a contact at Hasbro I can reach to replace it? I'd hate to spend $10 on a tiny figure, and not have it be complete.

Thanks.

JEDIpartner
11-04-2004, 08:06 AM
Yes... there is supposed to be a wheel there.

evenflow
11-04-2004, 08:13 AM
Be happy at least you found one, I can't. :(

Pschtyckque
11-04-2004, 08:20 AM
Not too lucky, I guess.

I must've found a freshly opened case, because I picked up 7 of the 8 remaining figures I needed.

Now, how do I get a replacement?

tgr3328
11-04-2004, 09:56 AM
If you go to the Hasbro site, you can fill out an on-line form with your complaint. Hasbro will contact you by email. I have done this several times with defective figures. If they want to replace it rather than sent the missing part, they will send you a pre-paid mailer.

The trouble with replacement is that they may not necessarily replace it with the same figure, but rather with something comparable. This would be fine if it was a VOTC stormtrooper, but what are the chances of that?

X13VADER
11-04-2004, 10:42 AM
Will They Get Me A Missle For My Slave 1 Boba Fett?

JabbaGlob
11-04-2004, 11:08 AM
Will They Get Me A Missle For My Slave 1 Boba Fett?

Yes they will. Go the the Hasbro website and send them an email stating the missle was missing. I did this last week and while I haven't received the missle yet I have received a half dozen emails letting me know they are going to send the missle.

Pschtyckque
11-04-2004, 07:39 PM
Thanks guys.

After much digging, I found where I can enter the form. I sent it off, and let's see how it goes.