• TRU Star Wars Sale NOT 30% off Most Items

      Attachment 25378Just had an unpleasant little chat with the manager of one of my local Toys R Us stores. I had intended to buy about $90 of stuff with the 30% off Star Wars sale, but they weren't honoring the ad. Turns out the weekly flyer ad says "All Star Wars on Sale!" in 1 bubble, and "30% off these hot Star Wars toys!" in the second bubble, a bubble for "20% off all Star Wars video games", with a footnote bubble of "All action figures * All lightsabers * All lego & more!" and a final text footnote of "*Excludes Blu-rays and DVDs." Similarly, the online ad says "All Star Wars on sale! Up to 30% off hot Star Wars toys." The ad runs this weekend until 9-17-11.

      The flyer ad's 30% off, their store manager claims, refers only to the items pictured in the ad, and other discounts on sale items not pictured in the flyer are as marked (many being 10% off, like the new TRU-exclusive Battle Packs and The Force Unleashed 5-pack). The TRU website has the same situation.

      Obviously that is misleading, but whether or not it's legitimate and even legal is debatable, as there are no item numbers specified anywhere on that flyer ad (except for the R2-D2 USB drive free with any $30 or more Star Wars purchase) which clarified which specific items were shown fell under that "these hot toys" claim.

      While that 1 store felt strong in their position, another TRU a few miles away agreed that the lack of item numbers suggested that all Star Wars figures, lightsabers, and LEGO as mentioned would qualify as 30%, and anything in the same vein to that shown on the flyer page also should qualify, and they adjusted my purchases down to the appropriate amount. However, it's unknown what each store will say or will adjust the pricing to, ultimately they are held to how they interpret the ad and their relationship with TRU corporate head office.

      However, whether or not the store agrees with your 30% off interpretation, if you've purchased Star Wars from TRU recently and have the receipt, they will adjust to the current pricing - I got $9.72 back on 3 TVC figures I purchased Friday.

      So, good luck, and may the Force be with you!
      Buy the hottest collectibles from: BigBadToyStore.com and BriansToys.com.


      Comments 2 Comments
      1. jedicrippler -
        Had the same situation at my local TRU. Only gave me 10% back on the video game 5-packs I bought Wednesday. I did pick up the Geonosis Battle LEGO set since it was essentially the magic $0.10 a piece average with the 30% off for it. I may bring this up again Wednesday, pointing out that tag line at the bottom about all SW figures, LEGO, etc. & try to get them to honor the sale at least for the Republic shuttle. That'd be a hell of a deal.
      1. El Chuxter's Avatar
        El Chuxter -
        I had that happen at a Circuit City once where a video game with the "Hot Deals" sticker didn't ring up on sale and the manager swore it was only the ones shown, despite the "...and hundreds of other games with the 'Hot Deals' sticker" clearly visible. I just left the store after going around a few times. And now they're no longer around. Coincidence? Yeah, probably.
    • Recent Forum Posts

      sergiurusu

      Fan made replicas and helmets

      BTW did you get the scope lenses?

      sergiurusu 3 Hours Ago Go to last post
      El Chuxter

      Easter Eggs (the non-DVD variety)

      I tried to make an eyeball Easter egg. It didn't turn out well.

      So my daughter made a better one, and the reverse says, "You are creepy.

      El Chuxter 7 Hours Ago Go to last post
      Bel-Cam Jos

      What are you listening to? (merged)

      De La Soul's "Me, Myself, and I." CanNOT listen to it without groovin' and head noddin'.

      Bel-Cam Jos 7 Hours Ago Go to last post
      Bel-Cam Jos

      Easter Eggs (the non-DVD variety)

      It's supposed to near 90 degrees tomorrow. Hot enough to fry an Easter egg (hide 'em in the shade, Mr. Bunny)?

      Bel-Cam Jos 7 Hours Ago Go to last post
      Bel-Cam Jos

      How did you spend your Saturday?

      Had to spend some time on the telephone to get the Internet connection connected again. Watered the lawns, got recycling ready (ended up with almost

      Bel-Cam Jos 7 Hours Ago Go to last post
      Bel-Cam Jos

      Power Play! NHL 13-14

      Wow, is this the playoffs, or play more (that's 5 games going to OT so far, with two in extra OTs)? Congrats on your first-ever post-season win, Columbus.

      Bel-Cam Jos 7 Hours Ago Go to last post
      Bel-Cam Jos

      Kenner Vintage Figures

      It does look more recent than vintage. That could be a great idea for Hasbro; put a vintage-type version WITH a new one. I think that might renew some

      Bel-Cam Jos 10 Hours Ago Go to last post
      Bel-Cam Jos

      Teachers

      I read some of my students' reflections on the process: most saw it as a waste of time, frustrated in the software glitches, disappointed that the administrators

      Bel-Cam Jos 10 Hours Ago Go to last post
      Bel-Cam Jos

      What's everyone having for lunch today?

      Noticed there was still a container of taco meat, plus a package of tortillas: add in a little cheese and L (as was mentioned above) and you got a burrito.

      Bel-Cam Jos 10 Hours Ago Go to last post
      Bel-Cam Jos

      Midwest Earthquake

      TI, did you feel that 4.3 shaker near you today? I didn't.

      Bel-Cam Jos 11 Hours Ago Go to last post
    Single Sign On provided by vBSSO