• TRU Star Wars Sale NOT 30% off Most Items

      Attachment 25378Just had an unpleasant little chat with the manager of one of my local Toys R Us stores. I had intended to buy about $90 of stuff with the 30% off Star Wars sale, but they weren't honoring the ad. Turns out the weekly flyer ad says "All Star Wars on Sale!" in 1 bubble, and "30% off these hot Star Wars toys!" in the second bubble, a bubble for "20% off all Star Wars video games", with a footnote bubble of "All action figures * All lightsabers * All lego & more!" and a final text footnote of "*Excludes Blu-rays and DVDs." Similarly, the online ad says "All Star Wars on sale! Up to 30% off hot Star Wars toys." The ad runs this weekend until 9-17-11.

      The flyer ad's 30% off, their store manager claims, refers only to the items pictured in the ad, and other discounts on sale items not pictured in the flyer are as marked (many being 10% off, like the new TRU-exclusive Battle Packs and The Force Unleashed 5-pack). The TRU website has the same situation.

      Obviously that is misleading, but whether or not it's legitimate and even legal is debatable, as there are no item numbers specified anywhere on that flyer ad (except for the R2-D2 USB drive free with any $30 or more Star Wars purchase) which clarified which specific items were shown fell under that "these hot toys" claim.

      While that 1 store felt strong in their position, another TRU a few miles away agreed that the lack of item numbers suggested that all Star Wars figures, lightsabers, and LEGO as mentioned would qualify as 30%, and anything in the same vein to that shown on the flyer page also should qualify, and they adjusted my purchases down to the appropriate amount. However, it's unknown what each store will say or will adjust the pricing to, ultimately they are held to how they interpret the ad and their relationship with TRU corporate head office.

      However, whether or not the store agrees with your 30% off interpretation, if you've purchased Star Wars from TRU recently and have the receipt, they will adjust to the current pricing - I got $9.72 back on 3 TVC figures I purchased Friday.

      So, good luck, and may the Force be with you!
      Buy the hottest collectibles from: BigBadToyStore.com and BriansToys.com.


      Comments 2 Comments
      1. jedicrippler -
        Had the same situation at my local TRU. Only gave me 10% back on the video game 5-packs I bought Wednesday. I did pick up the Geonosis Battle LEGO set since it was essentially the magic $0.10 a piece average with the 30% off for it. I may bring this up again Wednesday, pointing out that tag line at the bottom about all SW figures, LEGO, etc. & try to get them to honor the sale at least for the Republic shuttle. That'd be a hell of a deal.
      1. El Chuxter's Avatar
        El Chuxter -
        I had that happen at a Circuit City once where a video game with the "Hot Deals" sticker didn't ring up on sale and the manager swore it was only the ones shown, despite the "...and hundreds of other games with the 'Hot Deals' sticker" clearly visible. I just left the store after going around a few times. And now they're no longer around. Coincidence? Yeah, probably.
    • Recent Forum Posts

      Tycho

      Would you like Star Wars figures of famous bands?

      Boy Gungan & the Kanja Club

      Tycho 8 Hours Ago Go to last post
      Tycho

      Would you like Star Wars figures of famous bands?

      How about:

      Guns & Rodians?

      Def Lobot?

      The Spiced Gotals?

      Brittany Skrilling?

      Tycho 8 Hours Ago Go to last post
      Tycho

      No Clone Wars forum? Who wishes more?

      I still want more Clone Wars figures in the animated Style. I hope Hasbro will make these 3 3/4 inch figures.

      Riff Tamsin
      Chancellor

      Tycho 15 Hours Ago Go to last post
      Tycho

      Stupid movie ideas

      I propose Brittany, Miley, and Madonna are cast in a musical remake of The Golden Girls.

      Still taking suggestions for a 4th cast member.

      Tycho 15 Hours Ago Go to last post
      Tycho

      Star Trek Beyond: the one where Kirk wears a leg holster and Star Lord's costume

      This movie is almost out and I cringe at thinking how bad it might be.

      Here is to hoping it is at least better then how awful I'm expecting

      Tycho 15 Hours Ago Go to last post
      Tycho

      What have you watched recently?

      I liked Open Range, though it is slow bike comparisons do something like Tombstone.

      I want to see The Jungle Book. My mom read that to me

      Tycho 15 Hours Ago Go to last post
      TeeEye7

      What have you watched recently?

      Open Range

      I think I would place this in my top five of all-time favorite Westerns.

      TeeEye7 17 Hours Ago Go to last post
      JediTricks

      Rank the Hasbro Black Series 6-inch figures

      Poe is a third-tier pegwarmer at Target, but first or second at Walmarts around here, and I think also at TRU.

      I was on the fence about that

      JediTricks 19 Hours Ago Go to last post
      JimJamBonds

      Oh My Goodness!!

      Up 3 more cents to $2.369.

      JimJamBonds 1 Day Ago Go to last post
      El Chuxter

      Rank the Hasbro Black Series 6-inch figures

      Poe pegwarms?

      I'd actually buy a single Poe with the 2-pack head. But I'm indifferent to Nines and not a fan of a $40 price tag.

      El Chuxter 1 Day Ago Go to last post
    Single Sign On provided by vBSSO