Originally Posted by
JediTricks
That is lunacy! Have you contacted anyone in person at eFX, someone above level 1 customer service? They're a small company, you should let them know your plight and see if they can help. They're good folks, founder Bryan Ono is a really cool guy. At the very least, I'll try to talk to him about it at Comic-Con.
I would bet they went with FedEx because FedEx offers a lot of services and insurances right off the bat which the USPS makes complex and expensive as add-ons. Sideshow won't use USPS either.