OK, I need to vent here. I ordered a Shuttle from Brian's Toys a few weeks back and had some trouble with the website.
I called 'em up and placed the order. So far so good, they even took my e-mail address and told me they would e-mail me when it was shipped. COOL!
Now, the site said these were expected in early March. Here it is the 22nd and still no e-mail and no sign of my shuttle.
So I called today and they informed me that they would be getting them in next week, 24th-28th?!?!?
I can understand delays, but it would have been nice to get an e-mail letting me know about the delay, especially considering the nature of the order, well over $100.00!!! Oh, and the fact that I had to call long distance (no 1-800 number).
If something is going to be delayed 3 weeks or more you would thing that they might pay attention to customer service.
OK, I just had to vent, feeling better.