Before I called them by phone. The answer is same as the email : the item is sold out, we cannot to re-sent another one. On the other hand, Yes I live in Hong Kong. I had checked to DHL who inform us the box did not opened by customs and did not by DHL. Who open it? I push the no display plaque saber to the rubbish bin. I will not to support them and will not to buy their products. Because they are provide a very super bad service and only pull all
the mistake to clients and no reply email.