here is my ideas for the store:
1. Pre-order -have things pre-ordered and then you pick them up at the store, already paid for. Just bring in your email showing your purchase to confirm it. This would cause a little additional scheduling to get everyone on board for it (since items are shipped from different benders)
2. Pre-order with shipping- I would have paid 30 bucks to have my stuff sent to me at home so that all I would have to do is register on-line and fill out an order form. No hassle at the store. This would also alleviate much of the congestion at the store because others would have had it sent home also.
3. Multiple locations- you could seperate it off into a clothing section, a toy section, etc. and have multiple locations to pick them up at. Just have to prevent lines from forming for this to work.
4. Cash/Figure only line
It was run a little better than the previous time but it was still horrible. I had a woman pass out in front of me.......how perfect for her, I'm a paramedic!
I don't know if she ever got her stuff though. She made it into the last row before buying. I hope that it worked out ok for her.