[FONT=Times New Roman]Dear Master Replicas Customer:[/FONT]
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[FONT=Times New Roman]We would like to provide you with an update on the following Star Wars and Disney Helmets:[/FONT]
[FONT=Symbol] [/FONT][FONT=Times New Roman]Shock Troop Helmet [/FONT]
[FONT=Symbol] [/FONT][FONT=Times New Roman]Clonetrooper Helmet [/FONT]
[FONT=Symbol] [/FONT][FONT=Times New Roman]Special Ops Helmet[/FONT]
[FONT=Symbol] [/FONT][FONT=Times New Roman]Rocketeer Helmet.[/FONT]
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[FONT=Times New Roman]As you may know, Master Replicas placed all helmets on shipping hold in order to fully inspect them for potential quality issues reported on some units. After discussing the situation with our manufacturing partner, we agreed on an unbiased evaluation of the products by an independent, third party testing agency. [/FONT]
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[FONT=Times New Roman]Next week, each helmet will be carefully inspected to ensure that only units meeting Master Replicasí quality standards will be approved to be shipped out to our customers.[/FONT]
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[FONT=Times New Roman]Thank you for your continued patience and understanding. Master Replicas is dedicated to providing quality products that we are proud to stand behind. We will be providing you with an update in a few weeks based on the results of the inspection and the next steps. [/FONT]
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[FONT=Times New Roman]Sincerely,[/FONT]
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[FONT=Times New Roman]The Master Replicas Team[/FONT]