I hope this is in the right category...
I wanted to let my fellow SSG'ers know about the problems I've encountered with Corner Store Comics regarding my Hot Toys Robocop figure.
First, they completely skipped over my pre-order when the rest of the orders were processed. The error wasn't even found until I called last Tuesday to find out what was going on. While polite on the phone, they never did clearly explain why the order was skipped.
OK...mistakes happen...no problem...
At that point, I was immediately charged for Robo and told that they would upgrade me from UPS Ground to USPS Priority at no extra charge because of their error (it was a free shipping item) and it would be sent out last Wednesday.
When I didn't receive the figure today via USPS, I called CSC again to get the tracking number. At that point, I learned two things:
1) They still shipped it out UPS Ground...not USPS Priority as promised.
2) According to the tracking info, it wasn't even shipped out until last Friday...two days AFTER the promised shipping date and three days after I was charged.
While they do have a nice selection of products at decent prices, I'd think twice about ordering from them in the future if I were any of you. In fact, I'm finished with them. I'll order from retailers in the future.
Just wanted to get that out there as a warning to others.
BTW, has anyone else had this problem??